Last updated: September 2024
Basin-pulse is committed to protecting the personal data of all individuals, including those in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) and explains your rights under this regulation.
We recognise the importance of protecting personal data and are committed to processing it responsibly and in compliance with applicable data protection laws. We have implemented appropriate technical and organisational measures to ensure the security and confidentiality of personal data.
Under the GDPR, we must have a lawful basis for processing your personal data. The legal bases we rely on include:
Where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to our communications or submitting enquiry forms.
Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests. Our legitimate interests include improving our services and maintaining website security.
Where processing is necessary to comply with a legal obligation to which we are subject.
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.
You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to the processing of your personal data in certain circumstances, including processing based on legitimate interests or processing for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of your rights under the GDPR, please contact us using the details provided below. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
If we transfer personal data outside the EEA, we ensure that appropriate safeguards are in place to protect your data in accordance with the GDPR. These safeguards may include:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, accounting, or reporting requirements. The criteria we use to determine retention periods include:
We have implemented appropriate technical and organisational measures to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
If you are located in the EEA and believe that we have not complied with data protection laws, you have the right to lodge a complaint with your local supervisory authority. You can find contact details for EEA supervisory authorities at the European Data Protection Board website.
For any questions about our GDPR compliance or to exercise your data protection rights, please contact us at:
Basin-pulse
42 Harbour View Road
Sydney NSW 2000
Australia
Email: [email protected]